A: OnlyNeighbour platform relies on authentic neighbours & home address. It’s a way to make sure you live, where you say you live and we match you with neighbours that live near you.Q: Why do I need to pay for an annual donation aka membership?
A: You really don't. But if you do it helps us cover some of our expenses. At the same time, OnlyNeighbours platform wants users that are genuinely interested in meeting neighbours. We hope that our small fee attracts these type of couples. If you have doubts, consider the Trial Plan option.Q: When does my membership begin?
A: Your membership begins on the date you sign up and submit a valid and accepted payment card information to us.Q: Why do you ask for a credit card to validate an address?
A: We work with STRIPE. They offer an address validation program, which makes it easy and quick for everyone.Q: When does my membership expire?
A: Memberships are usually 12 months long.Q: What happens after my paid membership is about to expire?
A: OnlyNeighbours membership is recurring annual membership. If you which to opt out, please go to the footer of your profile page and opt out by clicking “Remove payment information”.Q: I signed up for a shorter membership period (Example: Trial Plan, a Club or Promo Code). Can I extend my membership?
A: Yes. Unless you cancel your subscription, OnlyNeighbours will automatically renew your membership to our standard Annual Plan membership.Q: With the Trial Plan, why is my account placed on hold if I don’t attend “no-show” the event I was assigned to.
A: We want to increase the possibilities that OnlyNeighbours.com members are committed to attending the event they have been assigned. If you sign up for a Trial Plan, your account can be placed on hold for a no-show.Q: Can I cancel my membership anytime?
A: Yes. If you which to opt out, please go to the footer of your profile page and opt out by clicking “Remove payment information”.Q: I forgot my password:
A: Please click on “Forgot Password.”Q: What are the responsibilities of a host?
A: The host arranges to meet up details, provide the main dish and ask the other 2-3 guest to provide an appetizer, dessert, and drinks. The OnlyNeighbours platform will help you coordinate this.Q: Why do I need to be a host?
A: OnlyNeighbours model relies upon that everyone is a host at some point during the year, this helps balance the opportunities of each member.Q: What happens with my current membership if I move to a new neighbourhood.
A: Please contact us. We will look for alternatives.Q: Do I need to fill out everything on my profile?
A: Ideally Yes. It will come in handy in the long run for the host. One day you will be a host and will appreciate having original information about your guest.Q: I don’t see any upcoming events in “My Events” page. Should I be worried?
A: Please don’t. You might have signed up when events are still in the queue. Each quarter, OnlyNeighbours will activate an event once there are enough members.Q: I just signed up and see there's an event coming shortly in “My Events” page. Should I be worried?
A: Please don’t be worried. You might have signed up when events are active. OnlyNeighbours will activate an event the next quarter.Q: Why do I get this message “Only Neighbours is currently not available in your area.”?
A: OnlyNeighbour is exclusive in limited areas. We will continue to expand fashionably.Q: Are our children welcome to participate?
A: OnlyNeighbours recommends that children are invited on another occasion, once you have the opportunity to meet your neighbours.Q: Do I need to host an event at my house?
A: You can choose any safe location to host your event. Guest indeed feel comfortable to attend events that are in place they know, accessible, familiar and safe.